Getting Started

Before wearing your watch for the first time, carefully remove all protective packaging and ensure the watch is clean and secure.

If your watch features an adjustable clasp or mesh strap, ensure it is fitted comfortably and securely to your wrist without being overly tight.

Setting The Time

To adjust the time:

1. Gently pull the crown outward to the adjustment position
2. Rotate the crown until the correct time is displayed
3. Push the crown back into its original position securely

Avoid adjusting the time while the watch is exposed to water or moisture.

Everyday Wear

Samuel Travis watches are designed for daily use and refined styling. While built with quality materials, proper care will help preserve the finish and performance of your timepiece.

We recommend:

• Avoiding heavy impacts or drops
• Removing the watch during intense physical activity or contact sports
• Avoiding exposure to harsh chemicals, perfumes, or cleaning products
• Storing your watch safely when not in use

Water Care

While some Samuel Travis watches may offer water resistance, they should not be considered fully waterproof unless specifically stated.

To protect your watch:

• Avoid wearing it in hot showers, saunas, or steam rooms
• Avoid prolonged water exposure
• Ensure the crown is fully secured before contact with moisture
• Never operate the crown while the watch is wet

Water damage outside intended specifications is not covered under warranty.

Cleaning & Maintenance

To maintain the appearance of your watch:

• Clean gently with a soft, dry cloth
• Avoid abrasive materials or harsh cleaning products
• Keep the watch away from excessive moisture and humidity
• Store in a cool, dry place when not in use

Regular care will help preserve the finish and overall presentation of your timepiece.

Strap Care

Mesh and metal straps should be handled carefully to avoid scratches or bending. Over time, minor wear from regular use is considered normal.

To help extend strap longevity:

• Avoid excessive force when fastening
• Keep straps clean and dry
• Remove the watch if irritation occurs

Battery & Repairs

Samuel Travis watches contain delicate internal components and should only be serviced by qualified professionals.

Unauthorised repairs, modifications, or opening the watch case may damage the watch and void warranty coverage.

Warranty Information

All Samuel Travis watches include a 30-day warranty covering manufacturing defects under normal intended use.

The warranty does not cover:

• Accidental damage
• Cosmetic wear and scratches
• Water damage outside specifications
• Misuse or improper handling
• General wear and tear

For warranty support, please contact our customer service team with your order details and photos of the issue.

Need Assistance?

If you have any questions about your Samuel Travis watch, our support team is here to help. Simply visit our Contact Us page and we’ll assist you as soon as possible.