Product Safety
At Samuel Travis, we are committed to providing elegant timepieces designed with quality, comfort, and reliability in mind. Every watch is carefully inspected before dispatch to ensure it meets our standards for craftsmanship and presentation.
To ensure the best experience and longevity of your Samuel Travis watch, please read the following product safety and care guidelines.
General Use
Samuel Travis watches are designed for everyday wear under normal conditions. While crafted with durable materials, watches should still be handled with care to maintain their appearance and performance over time.
We recommend:
- Avoiding heavy impacts or dropping the watch
- Removing the watch during high-impact activities or contact sports
- Avoiding exposure to harsh chemicals, cleaning products, or solvents
- Storing your watch safely when not in use
Water Exposure
Some Samuel Travis watches may offer limited water resistance; however, water resistance does not mean the watch is completely waterproof.
To help protect your watch:
- Avoid wearing the watch in hot showers, saunas, or steam rooms
- Avoid prolonged water exposure unless specifically stated otherwise
- Ensure the crown is fully secured before contact with moisture
- Do not press buttons or adjust the crown while the watch is wet
Water damage caused outside the intended product specifications is not covered under warranty.
Strap & Skin Care
Our watch straps are designed for comfort and style. To avoid irritation or unnecessary wear:
- Avoid over-tightening the strap
- Remove the watch if skin irritation occurs
- Clean straps gently with a soft, dry cloth
- Avoid prolonged exposure to sweat, moisture, or direct sunlight where possible
Natural wear over time is normal with everyday use.
Battery & Internal Components
Samuel Travis watches contain delicate internal components and should not be opened, modified, or repaired by unauthorised persons.
Attempting to alter or repair the watch yourself may cause damage and void any applicable warranty coverage.
Magnetic & Environmental Exposure
Avoid exposing your watch to:
- Strong magnetic fields
- Extreme heat or cold
- Excessive humidity
- Heavy vibration environments
These conditions may affect the accuracy or lifespan of the watch movement.
Product Care Recommendations
To help maintain the appearance and longevity of your watch:
- Clean the case and strap regularly using a soft cloth
- Store the watch in a dry and safe place
- Avoid contact with abrasive surfaces
- Handle the watch carefully during travel or storage
Disclaimer
Samuel Travis is not responsible for damage caused by misuse, accidental damage, improper care, unauthorised repairs, or use outside intended conditions.
By purchasing and using a Samuel Travis watch, customers acknowledge responsibility for proper product care and usage.
Contact Us
If you have any questions regarding product care, safety, or maintenance, please contact our support team through the Contact Us page and we’ll be happy to assist you.