All Samuel Travis watches are covered by a 30-day warranty from the date of delivery. This warranty covers manufacturing faults and defects related to the watch itself under normal use.

What Our Warranty Covers

Our warranty may cover:

• Manufacturing defects
• Faults with the watch movement
• Issues related to materials or workmanship
• Faults occurring under normal intended use

If your watch experiences a fault covered under warranty, our team will assess the issue and may offer a repair, replacement, or store credit where appropriate.

What Is Not Covered

The Samuel Travis warranty does not cover:

• Accidental damage
• Scratches, dents, or cosmetic wear
• Water damage outside product specifications
• Damage caused by misuse or improper handling
• Damage from drops, impacts, or alterations
• General wear and tear over time
• Strap wear caused through everyday use

To help maintain your watch in the best possible condition, we recommend avoiding harsh impacts, excessive moisture exposure, and storing your watch safely when not in use.

Warranty Claims

If you believe your watch has a manufacturing fault, please contact our support team through the Contact Us page with:

• Your full name
• Order number
• A description of the issue
• Clear photos or videos showing the fault

Our team will review your claim and respond as quickly as possible with the next steps.

Our Commitment

At Samuel Travis, we are committed to delivering elegant timepieces backed by dependable customer support. We appreciate every customer who chooses our brand and strive to ensure every experience reflects the standards and values behind Samuel Travis.