2. Products & Availability

All products are subject to availability. We reserve the right to discontinue or modify products, pricing, or collections without notice.

Product images are provided for illustration purposes only. While we aim to accurately display colours and finishes, slight variations may occur depending on screen settings and lighting.

3. Pricing & Payments

All prices displayed on the Samuel Travis website are listed in Australian Dollars (AUD) unless stated otherwise.

Payments can be made securely through our approved payment providers. By placing an order, you confirm that you are authorised to use the selected payment method.

We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

4. Shipping

Shipping times may vary depending on your location and carrier delays. Estimated delivery timeframes provided on the website are guidelines only and are not guaranteed.

Once an order has been dispatched, Samuel Travis is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances outside our control.

Customers will receive tracking details once their order has been processed and shipped.

Free shipping on orders over $250 

5. Returns & Refunds

Customers may request a return within 30 days of receiving their order, provided the item is unused, in original condition, and includes all original packaging.

Refunds or exchanges may be refused if returned items show signs of wear, damage, or misuse.

Please refer to our Return Policy page for full details regarding eligibility and procedures.

6. Warranty

Samuel Travis watches include a 30-day warranty covering manufacturing defects and faults under normal intended use.

The warranty does not cover accidental damage, cosmetic wear, misuse, water damage outside specifications, or normal wear and tear.

Please refer to our Warranty Policy page for full details.

7. Intellectual Property

All content on the Samuel Travis website, including logos, branding, product designs, text, graphics, and images, is the property of Samuel Travis and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Samuel Travis is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our liability is limited to the amount paid for the purchased product where required under applicable consumer laws.

9. Privacy

Any personal information submitted through our website is handled securely and in accordance with our Privacy Policy. Customer information will never be sold or shared unlawfully with third parties.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page and our team will be happy to assist you.